Table of Content of the GRI Performance Indicators and Global Compact Principles

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The Table below can prove helpful in finding the exact place where specific information or result data required by the Global Reporting Initiative as well as resulting from the adoption and implementation of ten principles of the United Nations Global Compact by Grupa LOTOS has been published in the Report.
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Global Reporting Initiative (GRI) Indicator Reporting Application Level Chapter of The 2013 Annual Report Comments Un Global Compact Principles Assurance

Strategy and Analysis

1.1. Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and its strategy.
 
The Organization and its Report [1]
Value growth strategy [2]
     
1.2. Description of key impacts, risks, and opportunities.
 
Risks and opportunities [1]
Value growth strategy [2]
     

Organizational Profile

2.1. Name of the organization.
 
The Organization and its Report [1]      
2.2. Primary brands, products, and/or services.
 
The Organization and its Report [1]
Value growth strategy [2] [3]
     
2.3. Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
 
The Organization and its Report [1]      
2.4. Location of organization’s headquarters.
 
The Organization and its Report [1]
Useful information [2]
     
2.5. Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
 
The Organization and its Report [1]      
2.6. Nature of ownership and legal form.
 
The Organization and its Report [1] [2]      
2.7. Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries.
 
The Organization and its Report  [1]
Value growth strategy [2]
     
2.8. Scale of the reporting organization.
 
The Organization and its Report [1] [2]      
2.9. Significant changes during the reporting period regarding size, structure, or ownership.
 
The Organization and its Report [1]      
2.10. Awards received in the reporting period.
 
The Organization and its Report [1]
Useful information [2]
     

Report Parameters

Report Profile
3.1. Reporting period.
 
The Organization and its Report [1]      
3.2. Date of most recent previous report.
 
The Organization and its Report [1]      
3.3. Reporting cycle.
 
The Organization and its Report [1]      
3.4. Contact point for questions regarding the report or its contents.
 
Useful information [1]      
3.5. Process for defining report content, including:
  • Determining materiality;
  • Prioritizing topics within the report; and
  • Identifying stakeholders the organization
    expects to use the report.
  The Organization and its Report [1] [2]      
3.6. Boundary of the report (e.g. countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).
 
The Organization and its Report [1]      
3.7. State any specific limitations on the scope or boundary of the report.
 
The Organization and its Report [1]      
3.8. Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
 
The Organization and its Report [1]      
3.9. Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
 
The Organization and its Report [1]      
3.10. Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g. mergers/acquisitions, change of base years/periods, nature of business, measurement methods).
 
The Organization and its Report [1]      
3.11. Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
 
The Organization and its Report [1]      
GRI Content Index
3.12. Table identifying the location of the Standard Disclosures in the report.
 
Table of GRI Content and Global Compact Principles      
Assurance
3.13. Policy and current practice with regard to seeking external assurance for the report.
 
The Organization and its Report [1] [2]      

Governance, Commitments, and Engagement

Governance
4.1. Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
 
Corporate governance [1] [2] [3]      
4.2. Indicate whether the Chair of the highest governance body is also an executive officer.
 
Corporate governance [1]      
4.3. For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.
 
Corporate governance [1] [2]      
4.4. Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
 
Corporate governance [1]      
4.5. Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).
 
Corporate governance [1] [2]      
4.6. Processes in place for the highest governance body to ensure conflicts of interest are avoided.
 
Corporate governance [1] [2]      
4.7. Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.
 
Corporate governance [1]      
4.8. Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
 
Value growth strategy [1]      
4.9. Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
 
Corporate governance [1]      
4.10. Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.
 
Corporate governance [1]      
Commitments To External Initiatives
4.11. Explanation of whether and how the precautionary approach or principle is addressed by the organization.
 
Risks and opportunities [1] [2] [3]       
4.12. Externally developed economic, environmental,and social charters, principles, or other initiatives to which the organization subscribes or endorses.
 
Value growth strategy [1]      
4.13. Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization:
  • Has positions in governance bodies;
  • Participates in projects or committees;
  • Provides substantive funding beyond routine membership dues;
  • Views membership as strategic.
 
Value growth strategy [1]      
Stakeholder Engagement
4.14. List of stakeholder groups engaged by the organization.
 
Value growth strategy [1]      
4.15. Basis for identification and selection of stakeholders with whom to engage.
 
Value growth strategy [1]      
4.16. Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
 
Value growth strategy [1]      
4.17. Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
 
Value growth strategy [1] [2]      

Management Approach and Performance Indicators


Economy
 
Value growth strategy [1]      
Environment
 
Value growth strategy [1]      
Labor Practices & Decent Work
 
Value growth strategy [1] [2]      
Human Rights
 
Value growth strategy [1] [2]      
Society
 
Value growth strategy [1]      
Product Responsiblity
 
Value growth strategy [1]      

Performance Indicators

Economic
Aspect: Economic Performance          
EC1. Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community Investments, retained earnings, and payments to capital providers and governments.
 

Table of GRI Content and Global Compact Principles
Value growth strategy [1]
Statement of comprehensive income [2]

In 2013, Grupa LOTOS paid PLN 12,116,635 thousand in taxes to the Polish state (including corporate income tax, value added tax, excise tax, fuel charge and property tax), as compared to PLN 10,867,600 thousand in 2012.

In 2013, taxes (including corporate income tax, value added tax, excise tax, fuel charge and property tax) for the LOTOS Group paid to the states in which it operates amounted to PLN 12,572,829 thousand, against 11,362,086 thousand in 2012.
   
EC2. Financial implications and other risks and opportunities for the organization’s activities due to climate change.
 
Risks and opportunities [1] [2]      
EC3. Coverage of the organization’s defined benefit plan obligations.
 
Value growth strategy [1]      
EC4. Significant financial assistance received from government.
 
Table of GRI Content and Global Compact Principles
Consolidated financial statements [1] [2] [3]
(link)    
Aspect: Market presence including local content
EC5. Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.
 
Value growth strategy [1]      
EC6. Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
 
Value growth strategy [1]      
EC7. Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
 
Value growth strategy [1]      
Aspect: Indirect economic impacts
EC8. Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
 
Value growth strategy [1]      
EC9. Understanding and describing significant indirect economic impacts, including the extent of impacts.
 
Value growth strategy [1] [2]      
Aspect: Reserves          
OG1. Volume and type of estimated proved reserves and production.
 
Value growth strategy [1]      
Environment
Aspect: Materials
EN1. Materials used by weight or volume.
 
Value growth strategy [1]   8
EN2. Percentage of materials used that are recycled input materials.
 
Table of GRI Content and Global Compact Principles The specific operations of Grupa LOTOS allow us to use recycled products to only a marginal degree. Each LOTOS Group entity involved in the production business is required by law to submit used materials for recycling, through third-party Recovery Organizations. However, even under this framework, the potential for reuse of recycled products is negligible. The related GRI indicator is therefore not reported. 8  
Aspect: Energy
EN3. Direct energy consumption by primary energy source.   Value growth strategy [1]   8
OG2. Total amount invested in renewable energy.
 
Table of GRI Content and Global Compact Principles LOTOS Group did not invest in renewable energies in 2013. This indicator is therefore not reported.    
OG3. Total amount of renewable energy generated by source.
 
Table of GRI Content and Global Compact Principles

LOTOS Group does not generate energy from renewable sources. This indicator is therefore not reported.

   
EN4. Indirect energy consumption by primary source.   Value growth strategy [1]   8
EN5. Energy saved due to conservation and efficiency improvements.
 
/
 
Value growth strategy [1]   9  
EN6. Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives.
 
Value growth strategy [1]   9  
EN7. Initiatives to reduce indirect energy consumption and reductions achieved.
 
Table of GRI Content and Global Compact Principles In 2013, technical services of Grupa LOTOS conducted an upgrade of low-voltage switch panels which was connected with installing frequency inverters on the supplying cables for the fan engines of all mechanical draft cooling towers in one cooling water unit. This has helped optimize the efficiency of the cooling process and save electricity by enabling smooth regulation of the rotational speed of the engines in each cooling tower. As the new system was put into operation in late-2013, it is currently not possible to report the savings it has delivered. Additionally, the trial operation of LED lighting was continued in 2013. 8  
Aspect: Water
EN8. Total water withdrawal by source.
 
Value growth strategy [1]   8
EN9. Water sources significantly affected by withdrawal of water.
 
Value growth strategy [1]      
EN10. Percentage and total volume of water recycled and reused.
 
Value growth strategy [1]    
Aspect: Ecosystem services, including biodiversity
EN11. Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
 
Value growth strategy [1]   8  
EN12. Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
 
Value growth strategy [1]   8  
EN13. Habitats protected or restored.
 
Value growth strategy [1]   8  
EN14. Strategies, current actions, and future plans for managing impacts on biodiversity.
 
Value growth strategy [1]   8  
EN15.Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
 
Value growth strategy [1]      
OG4. Number and percentage of significant operating sites in which biodiversity risk has been assessed and monitored.
 
Value growth strategy [1]   8  
Aspect: Emissions, effluents and waste
EN16.Total direct and indirect greenhouse gas emissions by weight.
 
Value growth strategy [1]   8
EN17. Other relevant indirect greenhouse gas emissions by weight.
 
Value growth strategy [1]   8
EN18. Initiatives to reduce greenhouse gas emissions and reductions achieved.
 
Value growth strategy [1]   8  
EN19. Emissions of ozone-depleting substances by weight.
 
Value growth strategy [1]   8
EN20. NOx, SOx, and other significant air emissions by type and weight.
 
Value growth strategy [1]   8
EN21. Total water discharge by quality and destination.
 
Value growth strategy [1]   8
OG5. Volume of formation or produced water.
 
Value growth strategy [1]    
EN22. Total weight of waste by type and disposal method.
 
Value growth strategy [1] [2]   8
EN23. Total number and volume of significant spills.
 
Value growth strategy [1]   8
OG6. Volume of flared and vented hydrocarbon.
 
Value growth strategy [1]   8
OG7. Amount of drilling waste (drill mud and cuttings) and strategies for treatment and disposal.
 
Value growth strategy [1]   8
EN24. Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
 
Value growth strategy [1]   8
EN25. Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff.
 
Value growth strategy [1]   8  
Aspect: Products and services
EN26. Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
 
Value growth strategy [1]   7, 8, 9  
OG8. Benzene, lead and sulfur content in fuels.
 
Value growth strategy [1]    
EN27. Percentage of products sold and their packaging materials that are reclaimed by category.
 
Value growth strategy [1]   8
Aspect: Compliance
EN28. Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.
 
Table of GRI Content and Global Compact Principles

In 2013, no significant fines or non-monetary sanctions were imposed on any of the LOTOS Group companies for legal or regulatory non-compliance regarding environmental protection.

8  
Aspect: Transport
EN29. Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce.
 
Value growth strategy [1]   8  
Aspect: Overall
EN30. Total environmental protection expenditures and investments by type.
 
Value growth strategy [1]   8
Social Performance Indicators
LABOR PRACTISES AND DECENT WORK
Aspect: Employment
LA1. Total workforce by employment type, employment contract, and region, broken down by gender.
 
Value growth strategy [1]   6
LA2. Total number and rate of new employee hires and employee turnover by age group, gender, and region.
 
Value growth strategy [1]   6  
LA3. Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.
 
Value growth strategy [1]   6  
LA15. Return to work and retention rates after parental leave, by gender.
 
Value growth strategy [1]      
Aspect: Labor/management relations
LA4. Percentage of employees covered by collective bargaining agreements.
 
Value growth strategy [1]   3  
LA5. Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.
 
Table of GRI Content and Global Compact Principles A minimum notification period defined by labor law regulations within which information regarding any essential operational changes should be passed to the trade union representatives in the company is 30 days. The 30-day notification period was inscribed in the agreement executed in 2010 which set out the terms of cooperation with the Employee Council. At Grupa LOTOS, the meetings with the Employee Council are held once a month. 3  
Aspect: Occupational health and safety
LA6. Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs.
 
Value growth strategy [1]   6  
LA7. Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender.
 
Value growth strategy [1]   6
LA8. Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
 
Value growth strategy [1]   6  
LA9. Health and safety topics covered in formal agreements with trade unions.
 
Value growth strategy [1]   3  
Aspect: Training and education
LA10. Average hours of training per year per employee by gender, and by employee category.
 
Value growth strategy [1]   6
LA11. Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
 
Value growth strategy [1]   6  
LA12. Percentage of employees receiving regular performance and career development reviews, by gender.
 
Value growth strategy [1]   6
Aspect: Diversity and equal opportunity
LA13. Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
 
Corporate governance [1]
Value growth strategy [2]
  6
Aspect: Equal remuneration for women and men      
LA14. Ratio of basic salary and remuneration of women to men by employee category.
 
Value growth strategy [1]   6  
HUMAN RIGHTS
Aspect: Investment and procurement practices
HR1. Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.
 
Value growth strategy [1]   1, 2  
HR2. Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken.
 
Value growth strategy [1]   1, 2, 3, 4, 5, 6  
HR3. Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
 
Value growth strategy [1]   1, 2, 3, 4, 5, 6
Aspect: Non-discrimination
HR4. Total number of incidents of discrimination and corrective actions taken.
 
Table of GRI Content and Global Compact Principles

In 2013, there were no instances of discrimination against employees of the LOTOS Group on account of their race, colour, sex, religion, political leanings, national origins or social background.

6  
Aspect: Freedom of association and collective bargaining
HR5. Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.
 
Table of GRI Content and Global Compact Principles

Grupa LOTOS has no tools with which to review suppliers in terms of risks posed to the right to exercise freedom of association, and does not identify any such risks in its environment. This indicator is therefore not reported.

   
Aspect: Child labor
HR6. Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.
 
Table of GRI Content and Global Compact Principles

Grupa LOTOS supports elimination of child labor worldwide. The Company does not report this GRI indicator because it does not face this problem. In 2013, just as in previous years, no events were recorded at the LOTOS Group which would be identified as carrying with them a material risk of benefiting from child labor.

5  
Aspect: Forced and compulsory labor
HR7. Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.
 
Table of GRI Content and Global Compact Principles

Grupa LOTOS supports elimination of all forms of forced or compulsory labor. The Company does not report this GRI indicator because it does not face this problem. In 2013, just as in previous years, no incidents of forced or compulsory labor took place within the LOTOS Group.

4  
Aspect: Security practices
HR8. Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.
 
Value growth strategy [1]   1, 2
Aspect: Indigenous rights
HR9. Total number of incidents of violations involving rights of indigenous people and actions taken.
 
Table of GRI Content and Global Compact Principles

LOTOS Group supports and observes human rights. We do not report this GRI indicator because it does not face the problem of violating the rights of indigenous populations.

1, 2  
OG9. Operations where indigenous communities are present or affected by activities and where specific engagement strategies are in place.
 
Table of GRI Content and Global Compact Principles LOTOS Group has not identified any groups in its operating territory whose identity differs from the mainstream society's. This indicator is therefore not reported.    
Aspect: Assessment
HR10. Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.
 
Table of GRI Content and Global Compact Principles

LOTOS Group does not consider observance of human rights as a criterion in locating its facilities, because it does not operate in areas where increased risk of human rights violations is present. The indicator is therefore not reported.

   
Aspect: Remediation
HR11. Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.
 
Table of GRI Content and Global Compact Principles

In 2013, LOTOS Group did not identify any risk of grievances concerning the impact of its operations and decisions on human rights. This indicator is therefore not reported.

   
SOCIETY
Aspect: Local communities
SO1. Percentage of operations with implemented local community engagement, impact assessments, and development programs.
 
Value growth strategy [1]      
SO9. Operations with significant potential or actual negative impacts on local communities
 
Value growth strategy [1]      
SO10. Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.
 
Value growth strategy [1]      
OG10. Number and description of significant disputes with local communities and indigenous peoples.
 
Table of GRI Content and Global Compact Principles In 2013, Energobaltic was the only LOTOS Group's company which was involved in a dispute with a member of the local community. The dispute concerned a civil lawsuit of a perpetual lessee of one of the lands through which the company's heating pipelines run. The plaintiff demanded that the heating installations be removed from his land. Upon the request of Energobaltic, evidence in form of the building permit for the heating system was gathered. The case is pending. The dispute has been classified as significant because of the potential high costs which the company would have to incur in case of an unfavourable verdict and because of the inconvenience potential alterations to the installation might cause to the local community.    
OG11. Number of sites that have been decommissioned and sites that are in the process of being decommissioned.
 
Table of GRI Content and Global Compact Principles

In 2013, no decomissioning plans for our upstream sites were prepared at the LOTOS Group, and no such sites were decommissioned nor in the process of being decommissioned.

   
Aspect: Corruption
SO2. Percentage and total number of business units analyzed for risks related to corruption.
 
Risks and opportunities [1]   10  
SO3. Percentage of employees trained in organization’s anti-corruption policies and procedures.
 
Risks and opportunities [1]   10  
SO4. Actions taken in response to incidents of corruption.
 
Risks and opportunities [1]   10  
Aspect: Public policy
SO5. Public policy positions and participation in public policy development and lobbying.
 
Risks and opportunities [1] [2]
Value growth strategy [1]
  10  
SO6. Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
 
Table of GRI Content and Global Compact Principles

In accordance with the LOTOS Group's Code of Ethics, we are apolitical, which is evidenced by the fact that we do not support any political groups.

10  
Aspect: Anti-competitive behavior
SO7. Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.
 
Table of GRI Content and Global Compact Principles n 2013, Grupa LOTOS was a party to proceedings described in greater detail in the 2010 Annual Report (link), initiated following a petition filed in 2001 by PETROECCO JV Sp. z o.o., in which PETROECCO JV Sp. z o.o. sought to be awarded PLN 6,975 thousand, together with statutory interest from May 1st 1999, as compensation for damage it had allegedly suffered as a result of the Company's monopolistic practices, which involved selling BS base oils in a manner favouring some customers, whose orders were executed to a disproportionately higher extent than the orders of PETROECCO JV Sp. z o.o. On February 22nd 2013, PETROECCO JV's action was dismissed entirely. On June 26th 2013, PETROECCO JV Sp. z o.o. lodged an appeal against this sentence. The case is pending. 10  
Aspect: Compliance
SO8. Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.
 
Table of GRI Content and Global Compact Principles In 2013, Grupa LOTOS and the companies of the LOTOS Group did not pay any significant fines and no significant non-monetary sanctions were imposed on any of them for legal or regulatory non-compliance.    
Aspect: Involuntary resettlement
OG12. Operations where involuntary resettlement took place, the number of households resettled in each and how their livelihoods were affected in the process.

 

Table of GRI Content and Global Compact Principles No involuntary resettlement took place in 2013 as a result of operations carried out by the LOTOS Group.    
Aspect: Asset integrity and process safety
OG13. Number of process safety events, by business activity.
 
Risks and opportunities [1] [2]
Value growth strategy [3]
     
PRODUCT RESPONSIBILITY
Aspect: Customer health and safety
PR1. Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
 
Value growth strategy [1] [2] [3] [4] [5] [6]      
PR2. Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.
 
Value growth strategy [1] [2] [3] [4] [5]   1  
Aspect: Product and service labelling
PR3. Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
 
Value growth strategy [1] [2] [3] [4] [5]   10  
PR4. Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
 
Value growth strategy [1] [2] [3] [4]      
PR5. Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
 
Value growth strategy [1]      
Aspect: Marketing communications
PR6. Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
 
Value growth strategy [1]      
PR7. Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.
 
Value growth strategy [1]      
Aspect: Customer privacy
PR8. Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
 
Table of GRI Content and Global Compact Principles

In 2013, no complaints regarding breaches of customer privacy and no leak, theft or loss of customer data were reported in the LOTOS Group.

   
Aspect: Compliance
PR9. Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.
 
Value growth strategy [1] [2] [3] [4]      
Aspect: Fossil fuel substitutes
OG14. Volume of biofuels produced and purchased meeting sustainability criteria.
 
 
Table of GRI Content and Global Compact Principles Grupa LOTOS applies the definition of biocomponents as authorised by the Act of August 25th 2006 on Biocomponents and Liquid Biofuels. All biocomponents purchased by Grupa LOTOS and produced in a LOTOS Group's facility meet sustainable development criteria. It should be noted that Poland has not implemented Directive 2009/28/EC yet, which means that under the current legal framework Poland has no systems for certification of biocomponents taking into account sustainable development criteria. Due to the trade secret implications, it is not possible to disclose the volume of purchased and produced biocomponents.